Active Clubs

Useful Contacts

Chailey Heritage

'For additional guidance and further information on expected and acceptable behaviour of children towards other children refer to the following link for the Chailey Heritage, a specialist charity working with disabled children.' Click this link and use the search facility to the top left of the NHS webpage putting in the text 'Chailey Heritage Charter'.

Swimline is for anyone involved in swimming, including children and young people who think that a child may be at risk. Trained, experienced counsellors advise and act to protect children. You can even call a number and ask them to call you back at a more convenient time. The calls are free and do not appear on an itemised phone bill.


ChildLine is a UK, free 24-hour helpline for children in distress or danger. Trained volunteer counsellors comfort, advise and protect children and young people who may feel they have nowhere else to turn. Almost 1,400 volunteers provide a counselling service, supervised by a team of professional supervisors and managers. For more information, please visit the Childline website. You can write to: ChildLine, Freepost NATN1111, London E1 6BR - and you don't have to use a stamp.

Childline Don't hide it.

Many children and young people who have been sexually abused hide their pain from friends and family. They put on a brave face but they need someone to turn to. The 'Don't hide it' helpline is there for children and young people to contact when they are ready to talk about their experience and to seek help to overcome the abuse they have suffered. To find out more about the Don't Hide it campaign visit

Childline Helpline

If you are a child or young person needing help please call the free 24-hour helpline on 0800 1111. Lines can be busy but please keep trying and you will get through.

Childline Textphone

If you are deaf or find using a regular phone difficult, try the Textphone service which provides confidential support and advice via a textphone. You can call on 0800 400 222 and it's open from 9.30am to 9.30pm on weekdays and 9.30am to 8pm at weekends.

Childline 'The Line'

They also provide a special helpline called The Line for any young person living away from home. This is the helpline for you if you live in a foster home or a children's home, if you're at boarding school or you've been in hospital for a long time. You can call The Line on 0800 88 44 44 from 3.30pm to 9.30pm on weekdays and 2pm to 8pm at weekends.

Department for Culture, Media and Sport

As a parent or carer you play a very important role in protecting your child and helping them get the best out of their participation in physical activity and sport.

Click to view the child protection leaflet issued by the Department for Culture, Media & Sport - Safe in Sport.

Devon Safeguarding Children's Board -

The Board has the responsibility for coordinating and scrutinising the effectiveness of services being delivered to children and young people across Devon (not including Plymouth and Torbay). Although much work has been done to ensure that children and young people are kept safe from harm and abuse, there is still much more needing to be done to ensure that all children and young people continue to be safe from harm or neglect and to have all the opportunities available to them to reach their full potential.

The Devon Safeguarding Children Board depends on everyone, whether professionals, volunteers, parents, or members of the public having an understanding of their own personal or professional responsibility to safeguard children.

This site aims to provide information to parents and carers, children and young people and professionals who work with them. The site will be maintained and up dated on a regular basis to ensure the information contained within it reflects the best possible information that is available.

NSPCC Asian Child Protection Helpline

This helpline, on 0800 096 7719 is dedicated to Asian children at risk of abuse or for anyone concerned about an Asian child at risk of abuse.

NSPCC Child Protection in Sport Unit

The NSPCC Child Protection in Sport Unit was established to work with sport organisations to provide support and advice on developing child protection policies and procedures in order to help them safeguard children and young people. It is worth noting that these policies can also be adapted for use with vulnerable adults. For further information about safeguarding children through sport please visit the NSPCC website. Their email address is

Click on the link to the left for the Spring 2009 edition of the NSPCC Child Protection in Sport newsletter RELAY. This edition looks at the following issues:

  • New appointments to the CPSU team
  • CPSU briefing papers and new topics
  • Resources to assist in preventing bullying behaviour
  • Refreshed CPSU web site
  • A positive response to vetting checks from volunteers
  • Resources for sport in Scotland
  • Real child safety in a virtual world - CEOP
  • A framework for safeguarding through sport in Wales.

NSPCC guidance for clubs

The NPSCC Child Protection in Sport Unit (CPSU) offers guidance for clubs on its web site. This includes information on child abuse, child protection policies, advice regarding away trips & travel and guidelines for staff (including ratios). This information can be accessed via the following link NSPCC CPSU

NSPCC Helpline

If you need to talk to someone or have concerns about the welfare of a child contact NSPCC helpline 0808 800 5000. This is a free 24 hour service which provides counselling information and advice to children at risk of abuse or anyone concerned about a child at risk of abuse.

NSPCC Textphone

This is the textphone version of the NSPCC helpline (for people who are deaf or hard of hearing) 0800 056 0566.

NSPCC useful document: 'What to do if you are worried a child is being abused' 2006

We would like to alert you to the new government guidance document, 'What to do if you are worried a child is being abused' 2006 which has now been published and replaces the old 'What to do if ……..' It is available from the DfES and can be ordered by telephoning 0845 60 222 60. You will be entitled to 50 free full report documents and 100 summary booklets for your organisations free of charge as previously. Please also ensure that your child protection trainers are alerted to this so that they can either 'flag it up' or distribute the summary booklet in training.

Swimline Helpline: 0808 100 4001

Swimline Textphone: 0800 056 0566

Whistleblower Hotline

Ofsted has launched a pilot hotline which will enable council employees and those working with young children to report concerns about practices and procedures for the safeguarding of children and young people. The hotline webpage has more information about the difference between whistleblowing and complaining